FAQ | Indigo Arts & Crafts

Here are a list of frequently asked questions to assist with your queries about Indigo.
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FREQUENTLY ASKED QUESTIONS


  • WHEN DOES HOLIDAY CLUB RUN?
  • HOW MUCH DOES IT COST TO SEND MY CHILD TO HOLIDAY CLUB?
  • DO YOU OFFER SIBLING DISCOUNTS?
  • I NEED TO DROP MY CHILD OFF EARLIER THAN 9AM, IS THIS POSSIBLE?
  • I NEED TO PICK MY CHILD UP LATER THAN 4PM, IS THIS POSSIBLE?
  • YOU PROVIDE SNACKS AND DRINKS BUT DO YOU CATER FOR SPECIAL DIETS?
  • MY CHILD HAS AN ALLERGY / INTOLERANCE THAT MAY AFFECT BAKING ACTIVITIES – WOULD THEY HAVE TO SKIP THIS ACTIVITY?
  • DO I NEED TO PRE-BOOK A SPACE OR CAN WE JUST TURN UP?
  • WHAT AGE-RANGE IS HOLIDAY CLUB SUITABLE FOR?
  • DO ALL CHILDREN OF ALL AGES DO THE SAME ACTIVITY?
  • HOW MANY CHILDREN COME TO HOLIDAY CLUB AT ONE TIME?
WHEN DOES HOLIDAY CLUB RUN?

Holiday Club runs through all school holidays except Christmas, and we don’t run on bank holidays.  In summer, we currently run for the first 3 weeks of the holidays (this may be extended in the future).

HOW MUCH DOES IT COST TO SEND MY CHILD TO HOLIDAY CLUB?

It costs £17.50 per child, per day.  If you want to book for a whole week, we always have special deals available (see Bookings & Prices for details on packages).

DO YOU OFFER SIBLING DISCOUNTS?

Yes, we have different discounts available depending on how many siblings are attending together and how many days you want to book. For a sibling discount quote, please contact us directly with your booking request.

I NEED TO DROP MY CHILD OFF EARLIER THAN 9AM, IS THIS POSSIBLE?

Yes, you can book in an extended day for your child from 8am.  We charge a small additional fee of £2.50 per extra half hour – all details for this are on the booking form.

I NEED TO PICK MY CHILD UP LATER THAN 4PM, IS THIS POSSIBLE?

Yes, you can book in an extended day for your child up to 6pm.  We charge a small additional fee of £2.50 per extra half hour – all details for this are on the booking form.

YOU PROVIDE SNACKS AND DRINKS BUT DO YOU CATER FOR SPECIAL DIETS?

Yes, we are quite happy to cater for children with special diets – just make sure all information is stated on the registration form that you return to us. Take a look at our breaktimes page for more details.

MY CHILD HAS AN ALLERGY / INTOLERANCE THAT MAY AFFECT BAKING ACTIVITIES – WOULD THEY HAVE TO SKIP THIS ACTIVITY?

We always make a big effort to ensure all children are included in all activities.  If for example, a child had a gluten intolerance, they would be able to make baked goods with gluten-free ingredients and use separate uncontaminated equipment and utensils.

DO I NEED TO PRE-BOOK A SPACE OR CAN WE JUST TURN UP?

Pre-booking is essential, but very straightforward.  All you need to do is fill in and return an initial registration form and also a booking form for your required dates, along with payment. Further information on booking can be found here.

WHAT AGE-RANGE IS HOLIDAY CLUB SUITABLE FOR?

We take children from Reception age upwards.  We don’t specifically put an upper age cap on it as it depends on each individual child, but children aged 12-14 would be a guideline.

DO ALL CHILDREN OF ALL AGES DO THE SAME ACTIVITY?

We tailor each activity according to age so that younger children find it manageable but older children feel suitably challenged.  In team activities, we also give older children leadership roles.

HOW MANY CHILDREN COME TO HOLIDAY CLUB AT ONE TIME?

We only take a maximum of 30 children at one time.


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FURTHER QUESTIONS?

No matter what your query, we are here to help. Please get in touch either by email, our contact form or by phone and we will get back to you as swiftly as we can.

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